Short Video - Is The Prokan Pro Elite A Good Grill?
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Ratings & Review
FAQ
People Are Asking
2. How much assembly is required?
The product will arrive fully assembled, so no hassle assembly. Your outdoor kitchen would be ready for grilling for instant party.
3. My rear burner doesn’t light properly, Why?
There is a safety device on the rear burner to cut off the gas source when the flam goes off. That being said that the fire would be cut off if safety device doesn’t sense the heat before you release the knob. Please mate sure to continue to hold/ press the know IN for at least 5~10 secs once the burners is lit before releasing, and please refer to the manual for more detail.
4. Does this grill have wheels to assist in moving around?
Yes, there are casters built-in with this outdoor kitchen for ease mobility.
5. How durable is this outdoor kitchen?
The stainless being used on this outdoor kitchen grill is premium #304 stainless. Premium #304 stainless with the rust-proof cast aluminum firebox guarantees for long lasting durability.
6. Is there any natural gas conversion kit for purchase?
Yes, we have the natural gas conversion kit specifically for this item with manufacturer part #KPSS002. Please contact us for more detail.
7. Do the wheels come off and is it okto set the unit on the ground for all seasons? Or if there is an adjustable leveler if my patio has a pitch on it?
We don’t recommend setting the outdoor kitchen unit directly on the ground. Please contact the supplier for alternative adjustable levelers (supplier part # S0202-15) if needed.
The most common reasons are (1) the propane tank is low; (2) thermometer is not reading accurately; (3) or some common reason such as clogged burners and regulator. Please refer to the blog article (Why is My Grill Not Getting Hot Enough?) for more detail.
9. Who can I contact for question about this item?
Please email us at contact@zhprokan.com for any assistance or technical support.
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